Satisfaction Guarantee

Satisfaction Guarantee

We are committed to your satisfaction and will not compromise on quality. Rest assured that:

• Proofreading and any required revisions are included in the original quoted price
• Terminology is consistently used throughout your translations
• Only native professional translators work on your document
• Lifetime warranty on quality — contact us at any time about past translations

Please note that revisions, corrections, or other changes required because of changes in your project, style preferences given ex post facto, and client modifications are not covered by our satisfaction guarantee.

Confidentiality

Each translation uploaded to Honyaku Cloud is stored securely on our cloud platform, subject to a strict security and privacy policy that is designed to protect your confidential information.

Our terms stipulate that all Honyaku Cloud translators sign a non-disclosure agreement and the details of your work shall neither be divulged or published by Honyaku Cloud or its translators.

Additional confidentiality controls available upon request.